Frequently Asked Questions

  • How can I know that my paper was edited?

    We provide our customers with additional VIP services, which allow them to enjoy a few extra privileges. One of these privileges is “Get the order proofread by an editor.” All you need to do is just click on the VIP service you need and it will be added to the final price of your order. By ordering this service, you can be sure that your paper will be proofread.

  • How can I know that the writer is working on my order?

    This information is visible in your personal account. The status “Payment verification” means that your payment didn`t go through. In this case, you will need to click on the “Pay now” button to proceed with the order payment. The status “Processing” means that the order is assigned to an appropriate writer and they have already started working on it. If you see that the status is “Completed/Sent,” it means that you can download your paper because it is ready.

  • How can I request a revision?

    You can ask us for making free amendments within a certain period (from 48 hours to 30 days depending on the type of your order). To send a revision request directly to the writer, you will need to go to My orders - Completed orders. Then, you need to find the correct order ID and select the Revision option. When you send the paper on revision, make sure to provide clear and detailed instructions. If you have any difficulties with doing this, you should address our support managers.

  • Can I receive a draft?

    Yes, sure. You can order a 1-page draft to your order. Please, note that this option requires additional payment. Your draft will be available to you after 50% of the deadline allocated.

  • I have some problems with submitting the order form. The page does not update. What should I do?

    Most probably, you are trying to attach a file that is too big. Because of our size restrictions, an order form cannot be submitted. Please, contact our support managers and ask them to attach your files.

  • How fast can my order be completed?

    It is up to you to decide what deadline to impose on your assignment (3 hours, 6 hours, 8 hours, etc.). Our writers always strive to complete orders on time. Therefore, you can be sure that your assignment will be delivered to you according to the deadline mentioned in the order form.

  • Is it secure to order essays at

    It is absolutely safe to use the services provided by, as we cooperate with such a trustworthy company as Bluesnap. Thus, all financial transactions are managed properly. Note that about 1 million of users provide payments through the mentioned company every month. The SSL encryption system is considered a leading one in processing credit card information. Nowadays, all respectable online agencies use the SSL encryption.

  • Is it lawfully to purchase papers from your agency?

    It is ok to buy academic papers from our company. We produce different pieces of writing that can be used for research purpose.

  • Do you offer fully customized papers?

    We provide only custom papers written from scratch. We guarantee that our writers do not plagiarize, as they know it is against our policy. Moreover, each piece of writing is checked by the modern anti-plagiarism detection system to make sure it is original.

  • Do you hire experienced writers?

    You can rest assured that your paper will be created by a professional writer specializing in the respective field of study. Our specialists have excellent education and remarkable writing and research skills. They can carry out even the most complicated writing projects in different disciplines such as Philology, Mathematics, Sociology, Biology, Management, Marketing, Business, etc. Be completely confident that your assignment will be done according to your instructions.

  • Do you use secure payment methods?

    Since we cooperate with Bluesnap, a famous solid payment provider, all financial transactions are managed securely. We would like to emphasize that we never share customers’ financial information with anyone. Clients’ credit card data is kept safe while processing and is never shared with anyone.

  • How do your writers format academic papers?

    When creating academic papers, our writers always format them appropriately. The piece of writing you order from us can be organized in any format i.e. MLA, Turabian, Chicago, APA or any other. Each work is arranged in the following way: 300 words per page, double-spacing, 1-inch margins on all sides, Times New Roman, 12 pt. However, if your formatting instructions differ from the ones mentioned above, be sure your paper will be organized in the right way by strictly following your guidelines.

  • What types of papers do you provide?

    Our team can help you handle any type of order. We specialize in writing academic papers in a number of subjects such as Chemistry, Arts, Literature, Law, Accounting, History, etc.

  • Does your company follow any anti-plagiarism policy?

    Every piece of writing your order from us is checked for authenticity by up-to-date plagiarism detection software. Be certain that your work will be completely original.

  • How can I reach your agency in case of problems with my order?

    You welcome to visit the “Contacts us” page where you will find all our contact details.

  • Does your agency provide refunds?

    It should be admitted that about 96% of our customers consider our services excellent. Our team members always try hard to provide our clients with the papers meeting their requirements. However, if it happens that your assignment is completed inappropriately, i.e. by ignoring your instructions, you can apply for a free revision within 2 days (for 1-19 page papers) and 30 days (for 20+ page assignments) after order completion. Note that your revision instructions should not contradict the initial ones. In case you think that the corrected work still does not meet your specifications or contains any copied material, you are free to ask for a refund. The time frame for submitting a refund request is 14 days after the paper delivery. Refunds relating to plagiarism are not time-restricted. Nevertheless, you need to send us a credible plagiarism report proving your paper is plagiarized. For more information please refer to our Terms and Conditions.


  • What services does your company provide? provides quality writing services for students across the globe. Here, one can order such academic papers as essays, research papers, movie/book reviews, presentations, reports and others. Our professional writers are ready to help students of different academic levels with their assignments. When working on clients’ projects, our specialists always undertake groundbreaking research to cover each subject objectively. As to our prices, you will find them quite reasonable. The order price depends on four main factors such as the set time frame, type of order, word count, and educational level.


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